SHIPPING & RETURNS
ORDERS & SHIPMENT
RETURNS & EXCHANGE
“We strive to offer efficient and transparent shipping, along with a hassle-free returns process.
Shipping: We process orders within 1-2 business days. Domestic orders are delivered within 3-5 business days, while international orders take 7-21 business days, depending on the destination. Shipping costs are calculated at checkout based on your location and the weight of your order.
Order Tracking: Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.
Returns: We accept returns within 15 days for domestic and 30 days for international delivery. Items must be unused, in their original condition, and with all tags attached.
To initiate a return, please contact our customer care team with your order number. Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Refunds: Once we receive your return, we’ll inspect the item and process your refund within 7 business days.
Refunds will be issued to the original form of payment.
Please note that customized or sale items are final sale and cannot be returned or exchanged.